The most important answers about ordering, delivery, pickup and our services. Can’t find your question? Call us: +43 1 486 21 09 — English spoken.
Three ways: online in our shop (around the clock, in English), by phone on +43 1 486 21 09, or in person at Hernalser Hauptstraße 230 — 7 days a week.
Online you pay securely by credit/debit card, Apple Pay or Google Pay. Alternatively choose “Reserve / pay on collection or delivery”: pay in store when you pick up (cash or card), or in cash to our courier.
Yes — every order comes with a VAT invoice by email; add your company name at checkout for a business invoice. Corporate clients can order on account.
Vienna: €9.90 (free over €59). Surroundings up to 25 km: €14.90 (free over €99). Rest of Austria by post: €6.90 (free over €69, durable items only). Pickup at the garden centre is always free.
Quality: fresh bouquets and living plants suffer in parcel depots. That’s why fresh goods travel only with our own courier in Vienna and within 25 km — arriving vase-fresh.
Usually yes — order during opening hours and wait for our “ready for pickup” email, or give us a quick call.
Exclusively Dornbach (1170), Hernals (1170) and Baumgarten (1140) — deliberately regional so we can visit often. Funeral flowers, however, we deliver to every Viennese cemetery.
Book online, tell us cemetery and grave location, and we handle everything — with photo updates by email. Packages from €190 per season; the first inspection is free.
We're available 7 days a week — in person, by phone or by email, in English.
